It came today. Really good stuff. Easy to deal with. Not too expensive. I've had the hazelnut decaf and the Colombian coffee with their latte creamer so far, and they've turned out quite well. They've got teas, and decaffeinated coffee, and hot chocolate, and it all looks like it'll work well.
I've got two weeks for the free trial. I expect I'll keep it. $99 for the brewer, 37 to 45 cents per drink pack in quantity 20. Great for those of us who only drink a small number of cups of coffee at a time. Recommended.