Taking matters into my own hands - Jay Maynard

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Thursday, 17 October 2002

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0952 - Taking matters into my own hands

I've spoken to the guy again at Bevcomm. He seems to believe that there's a problem with my forward resolution and that means that reverse resolution doesn't work either. When I pointed out that their web server ( and DNS server ( don't properly reverse resolve either, he hemmed and hawed, and said he'd go research it some more, and reiterated that he's not convinced that delegating reverse DNS to them is Onvoy's problem.

So, I called Onvoy. The guy at their tech support desk didn't reject my query out of hand, but he did ask me to send in an email so they could open a ticket, which I've done. Now, I'm crossing my fingers in the hope that they'll do the right thing.

current mood: [mood icon] determined

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Date: - 0000
Erf, sure sounds like a problem-and-a-half... I sure hope you can get a satisfactory answer from them soon.

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