February 4th, 2010


Me and the Toyota recall

CNN's coverage of the Toyota recalls includes a story quoting several folks who submitted stories from the iReport website. Mine's one of them.

Those who've followed my writings know just what I think of Toyota and Ford, and those views haven't changed: I'm thoroughly happy with the Toyotas I've owned, and will continue buying them just as long as I can, unless something major changes.

The current problems don't qualify. to me, the test of a manufacturer is not whether things are right when the product is new. It's what the manufacturer does when the product goes wrong. Ford and Toyota are at opposite ends of that scale. That's why I'll buy Toyota again, and why I won't buy Ford again.
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