Jay Maynard (jmaynard) wrote,
Jay Maynard

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I'm normally rather informal in dealing with folks on the phone. This normally puts people at ease, and makes dealing with them pleasant.

I just called the ophthalmologist here in Fairmont because I need to find out how much I owe them after Blue Cross pays their part of the claim. The conversation went like this:

"Eye clinic. how may I help you?"

"I need to find out how much money I need to send you."

"Well, I'm about to go to the grocery store...would that help?"

That rated a chuckle.

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